Devices Keep Disconnecting on eero? Here’s What Fixed My HomePod + Zoeller System

Devices Keep Disconnecting on eero? Here’s What Fixed My HomePod + Zoeller System

TL;DR: If your HomePod or smart devices keep disconnecting on an eero network, disable client steering in your eero settings. This fixed my issue immediately.

This issue affected both my HomePods and a Zoeller AquaNot sump pump system, which pointed to a network-level problem.

If your devices keep randomly disconnecting on an eero mesh network — especially things like HomePods, smart speakers, or IoT devices — you’re not alone.

I ran into this exact issue, and after trying multiple fixes, I finally found what was causing it.

The surprising part: it wasn’t just one device. It was my entire smart home setup.

This kind of issue is common with mesh WiFi systems like eero, where devices may randomly disconnect or drop connection without an obvious cause.

My eero Mesh WiFi Setup (HomePod + Zoeller System)

Multiple Apple HomePods in different rooms
eero 7 router with a 6E extender (mesh network)
Zoeller AquaNot 508 backup sump pump system using the Z Control app
Devices spread across various distances from nodes

HomePod Cutting Out and Devices Disconnecting on eero

I started noticing that my HomePods would:

  • Play music normally

  • Suddenly stop for 30–60 seconds

  • Then resume playback

This happened across multiple HomePods — not just one.

At the same time, my Zoeller system (connected via the Z Control app) would:

  • Randomly show as disconnected

  • Lose connection intermittently

  • Then reconnect on its own

At first, these seemed like unrelated issues.

What Didn’t Fix the HomePod or Connection Issues

  • Restarting all HomePods

  • Rebooting the eero network

  • Moving devices closer to nodes

  • Resetting one of the HomePods

  • Checking internet speed and signal strength

None of these solved the problem.

How to Fix HomePod Cutting Out on eero (Disable Client Steering)

Disable client steering in the eero app. This immediately stopped my HomePod from cutting out and fixed all smart device disconnects.

After turning this off:

  • HomePods stopped cutting out

  • Music playback became stable

  • The Zoeller system stopped disconnecting

  • Smart home devices stayed consistently online

The difference was immediate.

Why eero Mesh WiFi Causes Devices to Disconnect

Mesh networks like eero use a feature called client steering.

This automatically moves devices between nodes (routers/extenders) to optimize signal strength.

That sounds great in theory — but in practice:

  • Some devices don’t handle handoffs well

  • Connections briefly drop during transitions

  • Streaming and smart devices are especially sensitive

This can cause:

  • Music interruptions (HomePod, AirPlay)

  • Devices appearing offline (IoT systems)

  • Apps losing connection

Why Smart Home Devices Drop WiFi More Often

Devices like:

  • HomePods

  • Smart speakers

  • Sump pump monitors (like Zoeller AquaNot)

  • Thermostats and sensors

…are designed for stable, continuous connections — not frequent network switching.

When they get moved between nodes:

  • They may disconnect briefly

  • They may fail to reconnect cleanly

  • Apps may lose sync

Tips to Prevent Devices Disconnecting on eero

  • Keep devices within strong range of a single node

  • Avoid placing devices directly between two nodes

  • Make sure all devices are on the same WiFi network

  • Keep your eero firmware updated

  • Reduce interference from other electronics

Final Thoughts on Fixing eero Connection Issues

In my case, this wasn’t a HomePod issue or a Zoeller issue — it was a network behavior issue.

Disabling client steering solved everything almost instantly.

If you’re dealing with random disconnects on a mesh network, especially with smart home devices, this is one of the first things I’d check.

For a deeper look at whether you should disable client steering, see this breakdown:

Should You Disable Client Steering on eero? Pros and Cons Explained

If you want to understand why this happens in the first place, I explain the root cause here:

Why Smart Home Devices Disconnect on Mesh WiFi (eero, HomeKit, and More)

Related Gear

Apple HomePod: https://www.apple.com/homepod/
eero Mesh WiFi Systems: https://eero.com

About This Site

I write about practical solutions, fitness, and systems that actually work for busy professionals — based on real experience, not theory.

FAQ

Why do devices disconnect on eero?
Mesh networks move devices between nodes, which can briefly interrupt connections.

Does client steering cause disconnects?
It can for certain devices, especially smart home and streaming devices that need stable connections.

Should I turn off client steering on eero?
If you’re experiencing disconnect issues, it’s worth testing — it fixed my setup immediately.